I see both old and recent posts regarding the snarky attitude/bad service skills. I chose not to make a purchase for that very reason. I asked some questions concerning quality and literature (some items had it, others didn't), and also stated something that was a misconception. Guy got annoyed, corrected me in a somewhat belittling way (particularly the facial expression, eyes) and was snarky. Well, it says you have a ton of years in this business, maybe it's time you found a new line of work where you don't need to interact with people. Obviously you don't need the business they attempt to give you.
My girlfriend and I recently moved in to an apartment together and needed some new furniture. We shopped around the usual places and saw some items that we liked. We then went to Mark's and found the exact same bedroom set we wanted at a warehouse store for $100 less and Mark had no problem delivering it (and a dining set) to Manchester for less!
The kitchen table: It is also very poorly constructed, about a week after I had purchased it and had it in my home; I was working on my laptop and felt something cutting into my leg, I looked down and a piece of medal (On one side) had come apart, from underneath the chair. So now I have 4 chair's, and 1 of them is an eyesore! I guess while I'm at it, I might add that the cushions on the chairs are VERY uncomfortable after about 10 minute's of sitting in them. The table as well will be making its way out of my home at some point (Down the road some).
I give 2 star's. The 2nd star is for a "small" favor he did for me. Let's get started: I bought a bed and a kitchen table, off of him 7 1/2 month's ago. The bed is GARBAGE at best! I am now needing to look for a new bed, because the one I bought from him; has caused me some MAJOR back problems, due to it's poor quality. I have trouble getting to sleep on this thing, that's for sure! So yes as mentioned; I am back in the market for a new bed (7 1/2 Month's Later).
Thank you.
I bought a bed/mattress set late on a Saturday morning. Marks delivery truck was busy all day so he offered to deliver my bed in his truck. Not only did I have my new bed within an hour, but he didn't even charge me for the delivery. It's been several months now and the bed is great, reasonably priced and decent quality. Tough to beat!!!
I don't think I'll be returning to Mark's Furniture. I will buy from Bob's, and maybe get my new bed to last ATLEAST 1 whole year (atleast).
His customer service skills match the quality of his merchandise (Read above) he is very "Snarky" most of the time. I have also found him "Unreasonable" in other word's: If it won't work for him, than it won't happen period! I guess what I'm trying to say is: Once he makes a few bucks off you, then his job is done. It doesn't matter to him, if the thing's he sold to you, fail early on (as what happened with me) he can't be bothered by it! You'll at the most get a "Shoulder Shrug" and an "Oh Well"
This review I hope will change the mind of some, before they throw money away at him. I'm pretty unsatisfied all around. Like I said: I gave 2 star's, out of pure generosity; because he did do me a "small" favor and not charge me 20 dollar's to go 3 minute's away. How "kind" of him...
The only hiccup was that the mattress we ordered was delayed a couple of days. Mark called us up two days before our scheduled delivery date and informed us of this and that he still planned to deliver our other furniture on time. Despite the 2 deliveries made, he only charged us for the one. We love all of our new furniture!
Listen, the big stores are great. If you want a lot of variety to choose from or higher-end furniture, hit those places. But don't forget to check out Mark's after you shop around; you could find a better deal like we did.
Great place to buy furniture great prices
Mark S Furniture Bedding is a US Furniture Store based in Nashua, New Hampshire. Mark S Furniture Bedding is located at 51 - 1/2 Kinsley St, Nashua, NH 03060, USA.
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