I ll be in store no one will not make speed up work
The review above was 5 months earlier..: Still waiting for the $37.00 credit Ian promised. I will follow up and see why there is a delay. (I spoke a lady and left a message a couple of months back)..dropping stars from 5 to 3
3:00 pm i ll enter into store
Now its 3:58
Or to get better persons to assist customers
Ian was very helfpful.. Excellent customer service...This store's service has been topnotch for years..the staff is always helpful and give you a ton of tips to maximize value..keep up the good work guys..
If they assist every single customer for 1 hr means how much time have to wait for my concern
Today i visit the store for buy samsung galaxy mobile
I am waiting from last 45 min
How they manage store i dont know
This isn't a corporate store, it is a franchise. So beware on that. Good customer service in terms of helpful being courteous and answering questions so that is fine but just bs added "activation fees" which is basically a commission fee for them. The guy said you can call customer service to remove it but i don't believe that. They also charge a little more on down payments vs. Corporate store in the mall. I know this because my down payment was 10 cheaper with no activation fee when I decided to go check it out at the mall. I get a franchise needs to make money but they would. Why be misleading?
Better you guys i mprove the strength of store people
The staff there is very helpful. I have been to the store two times, they were also very calm, friendly and patient. I had enogh time to check out the tablet and the phone that I was going to purchase, the guys have answered all my questions. They were not pushing, were not trying to sell stuff that I do not need. Of course they asked, but they were polite enough to not keep insisting. The only additional thing I purchased (because I wanted to) was new 10GB data data plan. Great store, much much better experience than I had in the mall store.
In store they have two people
Poor customer service.. Not educated about their service.. They don't know what they are doing until some one comes and suggests.. I won't visit this store again.. Paying monthly 100 bucks not to wait for hours for a small issue which they solve it later in seconds.. Purely disrespect to the customers.
T Mobile is a US Electronics Store based in Nashua, New Hampshire. T Mobile is located at 8 Spit Brook Rd Suite 2, Nashua, NH 03060, USA.
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